Social and search intelligence SaaS, acquired by Ipsos in 2018.

• Defined the product vision and strategy and turned them into a quarterly roadmap prioritised with sales, customer success and our key countries. Presented it to our largest clients at our Client Strategic Board, where they endorsed it, and sales uses it in pitches. The team gained alignment and autonomy and ships faster.
• Widened the platform from social listening to social, search, and ratings and reviews. ARR grew double digits, with deals above €1M.
• Built and lead the product team (product management, design, product marketing) across four squads: hire and coach the PMs, prototype with AI alongside our specs, and run roadmap reviews with engineering leadership.
• Shipped an MCP server that brings Synthesio insight into ChatGPT, Gemini and clients' own agents, packaged in two tiers priced on value and cost to serve.
• Shipped our first AI agent (Lumi), cutting analyst turnaround from days to hours. Led the model and cost decisions with engineering, including API versus self-hosted open models on European GPUs, and set up our first LLM evaluation practice.
• Traced lost enterprise RFPs to usability and won board budget for a redesign; brought in a UX agency, hired an in-house researcher and shipped in iterations. User satisfaction rose from 65 to 75 within three months of release.

Alongside the CPO role.

• Own lead generation through new positioning, the synthesio.com rebuild, content at scale with a weekly video programme and agentic AI, and my own presence at conferences, webinars and client demos (speaker at Observe Summit, November 2026).

Group assignment alongside the Synthesio role.

• Product lead, with a technical counterpart, of a new Ipsos unit building client-facing AI agents on Gemini Enterprise. Wrote the first agent's requirements, designed the squad and drew up the hiring plan.

• Brought Ipsos survey data into the platform, letting market researchers combine survey and social data in one place.
• Built the user-feedback tooling that improved training data for our NLP models, and a trend-detection product that finds emerging topics without a predefined query.

15-person GovTech SaaS startup.

• Replaced the legacy desktop app with a CRM-style web platform and a new native mobile app, built around our ML ranking models; it is still the product customers use today.
• Created the product process with a remote tech team in Bordeaux: a prioritised backlog, iterations ending in demos, and a process for urgent bugs.
• Pitched and demoed the platform to prospects, helping sign the first enterprise customers (major French political parties), then the first customers abroad.

ERP integration.

• Coordinated the ERP rollout for Agromousquetaires' wine businesses across France.

ERP integration for Thales and Safran.

• Thales (2015 – 2017): designed and oversaw the rollout of Thales's new asset management system, which led to a dedicated entity managing all Thales assets.
• Safran, work-study (2013 – 2015): IT and finance transformation programme, alongside the MSc.